4 days work week (Required to work on PH/Weekends) - 9hours/shift, exclude breakWorking Location: SENTOSAOpen to Local only Job Description:Welcome & receive guests in a friendly, approachable mannerEscort guests to a prepared table in accordance with outlets' seating proceduresManage and respond to guests’ enquiriesAssist in managing reservationsWork closely with superior to receive and coordinate all reservations and special requestsMonitor flow of dining venue and maximize seating capacity to achieve a smooth flowing service within busy environmentMaintain the guests’ profile and history, take note of all special occasions and dates for example birthdays, wedding anniversaries, etc.Proactive in getting feedback from guests to improve day to day operationsDevelop and maintain positive working relationships with colleagues and support team to reach common goalsPersonalize guest experiences with professionalism and a personal touchProviding a positive and friendly guest experience for all guestsEnsure safety precautions are adhere at all timesAttend to special needs and requests from guestsMaintain a clean and tidy reception areaProtect establishment and patrons by adhering to a strict code of cleanliness, sanitation and safe distancing measuresEnsures each guest gets a fond farewell as they leaveRelay all guest comments to SuperiorAny other ad hoc tasks as assigned by Superior