Tea Explorer Pte. Ltd.
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Company Overview
At CHAGEE, we are Passionate Purveyors of TEA, and it is the very heart and soul of our business. Our journey is fueled by a deep-rooted commitment to sourcing, crafting, and sharing the finest teas from around the world.
Assistant Store Manager/Store Manager
Tea Explorer Pte. Ltd.
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Your Top Duty & Responsibilities：Oversee day-to-day operation of the store, including opening and closing procedures, staffing, and ensuring compliance with company policies and proceduresEnsure that all customers receive excellent service by providing a friendly and welcoming environment, addressing customer inquiries and concerns promptly and maintaining high standards of cleanliness and presentation of storeRecruit, train and supervise store staff. Provide ongoing coaching and feedback to staff and foster a positive and fun work environment to maximize employee and store performanceManage inventory levels, conduct regular stock counts, and place orders for raw materials, ingredients, supplies and merchandise. Minimize waste and spoilage by implementing effective inventory control measuresMonitor store expenses, including labor costs, cost of goods sold, and overhead expenses. Develop and implement strategies to maximize profitability and achieve store targetsEnsure compliance with health and safety regulations, food safety standards, and sanitation guidelines. Conduct regular inspections and audits to maintain a safe and hygienic environment for customers and staff Requirements：Diploma in Business Administration, Hospital Management or related field is not mandatory but an advantageMinimum 2 years of experience in retail management, preferably in the F&B industryStrong leadership and interpersonal skills with the ability to motivate and inspire a teamProficiency in Microsoft Office, POS (Point of Sale) systems and possesses good learning attitude for new systemResponsible, highly motivated and proactive individual with regular and punctual attendance. Able to lead by example and set a good role model to the team memberFlexibility to work various shifts, work evening, weekends, and holidays as needed
Tea Barista / Senior Tea Barista
Tea Explorer Pte. Ltd.
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Your Top Duty & Responsibilities：Greeting customers in a friendly manner and manage customers queries in a timely and efficient mannerPrepare beverage according to standardized recipes and customer preferencesUtilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage servedProvide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictionsPrepare drinks by following the prescribed recipes and preparation techniquesEnsure knowledge of menu and productsAccurately process customer orders, handle cash and electronic paymentsAct in compliance to operational policies and proceduresCommunicate customer feedback to managers and recommend new menu itemsMaintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene ProtocolEnsure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to managementHandle daily administrative tasks related to outlet operations Requirements：Responsible, highly motivated and proactive individual with regular and punctual attendancePrior working experience as a Barista or in a similar customer service role is preferred, however not mandatory but an added advantage. Training will be providedAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyBasic math skills for processing payment and handling cash transactionsAble to work and collaborate as a team to achieve outlet targets and to ensure smooth operational processFlexibility to work various shifts, work evening, weekends, and holidays as needed
Trainee
Tea Explorer Pte. Ltd.
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Your Top Duty & Responsibilities：Greeting customers in a friendly manner and manage customers queries in a timely and efficient mannerPrepare beverage according to standardized recipes and customer preferencesUtilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage servedProvide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictionsPrepare drinks by following the prescribed recipes and preparation techniquesEnsure knowledge of menu and productsAccurately process customer orders, handle cash and electronic paymentsAct in compliance to operational policies and proceduresCommunicate customer feedback to managers and recommend new menu itemsMaintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene ProtocolEnsure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to managementHandle daily administrative tasks related to outlet operations Requirements：Responsible, highly motivated and proactive individual with regular and punctual attendanceNo experience needed. Training will be providedAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyBasic math skills for processing payment and handling cash transactionsAble to work and collaborate as a team to achieve outlet targets and to ensure smooth operational processFlexibility to work various shifts, work evening, weekends, and holidays as needed