F&B CASHIER / COUNTER ASSISTANT (Part Time)

A Cashier / Counter Assistant must provide excellent customer service from food service counters in a busy prestigious site. Good presentation, service and people skills are a pre-requisite to meet the needs of our clients and customers.

Duties:

Attending to customer requests, serving food or packaging it for takeaway.

Provide our customers with great service.

Pay attention to customer’s order to ensure accuracy when taking requests.

Should always strive to deliver outstanding customer service.

Requirements:

Minimum of 1 year of experience in a customer service, cashiering, or food service environment (preferred).

Good communication and interpersonal skills, with the ability to provide excellent customer service.

Well-groomed and presentable at all times, with a positive and professional attitude.

Ability to work under pressure in a fast-paced environment while maintaining accuracy and efficiency.

Basic numeracy skills and experience in handling cash, payments, or POS systems.

Possession of a valid Food Safety Certificate will be an added advantage.

Responsibilities

Greeting customers as they arrive and making them feel welcome.

Answering questions about the menu and making note of special requests, if required.

Maintaining cleanliness standards by keeping the counters, tableware and utensils clean.

Assist with and abide by cleaning schedules to agreed standards.

Ensure that all catering equipment within the kitchen is in safe working order. To report any faults to management immediately.

Assist with all aspects of preparation of food service areas and presentation of food to the notified standard.

Replenishment of all food and equipment to ensure supplies will not stop during peak periods.

Report any customer complaints or compliments and take some remedial action if possible.

Carry out other reasonable tasks as directed by management.

Resolve on-the-job problems or to ask for advice from senior members of the team.

Assist at any special ad-hoc functions, some of which may occur outside working hours.

Work as a team to promote harmonious working relationships.